They have flu outbreaks and gastro outbreaks all the time, and people die. And so you would think this would be an area they're an absolute expert in, and as we found that's not the case. This was not a surprise to us, and we see this, you know, during flu outbreaks and things, and we shake our heads and we hear from our clients and families, telling us about the poor infection control systems; and lack of proper hand washing, and locking away PPE -- which is, by the way still going on. Homes are still locking away these things, there's no access to people. And misuse, not knowing how to use the PPE well.
